Shipping policy
Processing Time
• All orders are processed within 1-3 business days (excluding weekends and holidays) after receiving your order confirmation email.
• You will receive a notification when your order has shipped.
Shipping Rates & Delivery Estimates
• Standard Shipping: $5.99 (3-7 business days)
• Expedited Shipping: $12.99 (2-3 business days)
• Free Shipping: Available on orders over $75 (standard shipping only, U.S. customers).
Please note that delivery times are estimates and may vary based on your location and external factors.
International Shipping
• We currently ship to select countries. International shipping rates will be calculated at checkout.
• Delivery times may range from 7-21 business days, depending on the destination and customs clearance.
Tracking Information
• Once your order has shipped, you will receive an email with tracking details so you can monitor its progress.
• For international shipments, tracking updates may take longer to reflect.
Lost, Stolen, or Damaged Packages
• We are not responsible for lost or stolen packages. Please contact the shipping carrier for assistance.
• If your order arrives damaged, please email us at [Insert Customer Support Email] with your order number and photos of the damage within 48 hours of delivery.
Returns & Exchanges
• Please review our Return Policy for information on returning or exchanging items.
Questions?
For additional information or assistance, please contact us at khameleonTheBrand@Gmail.com